The Game Keeps Crashing

Locked
User avatar
simsterlyrock
Posts: 3090
Joined: December 12th, 2011, 5:39 am
12
Steam ID: cclimer94
Origin ID: simsterlyrock
Location: Washington
United States of America
Contact:

Achievements / Awards

Post Counts

The Game Keeps Crashing

Post by simsterlyrock »

I'm coming to you guys in the hopes that someone can help me. I have the Complete Collection installed on my Windows 10 laptop and it's now refusing to open. It was working just the other day (Wednesday or Thursday was the last time I played TS2) so I don't know what changed. It'll get to the loading screen and get about halfway before I get a pop up saying that the application has terminated. I removed all my mods, I removed all my neighborhoods, I cleared the cache files, and I repaired in Origin and it's still doing it. The only other thing I can think of is uninstalling and reinstalling but before I go to all that hassle, I thought I'd post here and see if anyone has any tips.
Currently Playing:
Image

Completed:
Image
Image
Borden OWBC / Harding Baby Boom
User avatar
candiedgala
Posts: 576
Joined: July 30th, 2014, 12:54 pm
10
Origin ID: ciaramei
Location: Nova Scotia, Canada
Contact:

Post Counts

Re: The Game Keeps Crashing

Post by candiedgala »

I would update my graphic drivers before reinstalling.

Also, some people say that it just takes a really really long time to load for the first time, or after you delete the cache.
Image
Image
User avatar
Radiochocolate
Posts: 989
Joined: August 5th, 2012, 2:45 am
12
Sweden
Contact:

Post Counts

Re: The Game Keeps Crashing

Post by Radiochocolate »

Seconded on the graphics drivers and anything else that might need updating, like a network card (don't worry, it's still a software download). Have you tried booting the game while offline? It might be a stretch, but who knows with Origin and Windows 10.
While I haven't looked into them personally, there are several videos on Youtube regarding TS2 crashing on W10, maybe those could be of some assistance.
//Currently on a non-committed hiatus from Boolprop and Sims//
Iron Values TPC | Sim!Mia | Simbia Penal Colony BaCC
Sunny's Monster Mash | Sim Scrabble: a TS2 Name Game
User avatar
simsterlyrock
Posts: 3090
Joined: December 12th, 2011, 5:39 am
12
Steam ID: cclimer94
Origin ID: simsterlyrock
Location: Washington
United States of America
Contact:

Achievements / Awards

Post Counts

Re: The Game Keeps Crashing

Post by simsterlyrock »

I'll try doing it while offline. I went in and updated the graphics card and it said that everything is up to date.
Currently Playing:
Image

Completed:
Image
Image
Borden OWBC / Harding Baby Boom
User avatar
Ani-Mei
Global Moderator
Global Moderator
Posts: 6931
Joined: July 25th, 2007, 6:00 pm
17
Location: Trenzalore
Canada

Achievements / Awards

Seasonal Events

House Flair

Post Counts

Re: The Game Keeps Crashing

Post by Ani-Mei »

Did Windows 10 recently update? It screws up everything after it does that.
User avatar
simsterlyrock
Posts: 3090
Joined: December 12th, 2011, 5:39 am
12
Steam ID: cclimer94
Origin ID: simsterlyrock
Location: Washington
United States of America
Contact:

Achievements / Awards

Post Counts

Re: The Game Keeps Crashing

Post by simsterlyrock »

Not that I know of, but maybe. And sadly, going into offline mode and trying to launch the game didn't help. It still crashed. I guess I'll have to keep digging for a solution!
Currently Playing:
Image

Completed:
Image
Image
Borden OWBC / Harding Baby Boom
User avatar
candiedgala
Posts: 576
Joined: July 30th, 2014, 12:54 pm
10
Origin ID: ciaramei
Location: Nova Scotia, Canada
Contact:

Post Counts

Re: The Game Keeps Crashing

Post by candiedgala »

I tried installing Sims 2, because when I tried years ago I had similar problems as you are having.
I just got it running and it's been stable for a half hour.

Try this Graphics Rule Maker: https://www.simsnetwork.com/tools/graphics-rules-maker

Then run from a shortcut instead of Origin. The .exe that you need to make a shortcut to for Ultimate Collection is the one from the Pets Expansion: Sims2EP9.exe

If it's still not stable try this video tutorial:
Sims 2 Crashing Fix
https://www.youtube.com/watch?v=-0iwuLZyjMg
Image
Image
User avatar
simsterlyrock
Posts: 3090
Joined: December 12th, 2011, 5:39 am
12
Steam ID: cclimer94
Origin ID: simsterlyrock
Location: Washington
United States of America
Contact:

Achievements / Awards

Post Counts

Re: The Game Keeps Crashing

Post by simsterlyrock »

I have the graphics rules maker so I'll see if maybe something got changed in there. I already run from a shortcut, so I'll check out that video too. Thanks! Hopefully one of those things will kick start my game. :)
Currently Playing:
Image

Completed:
Image
Image
Borden OWBC / Harding Baby Boom
User avatar
simsterlyrock
Posts: 3090
Joined: December 12th, 2011, 5:39 am
12
Steam ID: cclimer94
Origin ID: simsterlyrock
Location: Washington
United States of America
Contact:

Achievements / Awards

Post Counts

Re: The Game Keeps Crashing

Post by simsterlyrock »

SOLVED! Thanks for the tips, guys. I had to reset my settings in graphics rule maker because apparently it forgot my graphics card or something.
Currently Playing:
Image

Completed:
Image
Image
Borden OWBC / Harding Baby Boom
Locked

Return to “Sims 2 Help!”