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Not authorized to view PM?

Posted: August 3rd, 2023, 2:40 am
by katrisims
I got a notification that I have a new PM, but when I clicked on it, I got to a page that said that I'm not "authorized to view private messages that are on hold". Never seen that before, anyone know what's up? :)

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 4:51 am
by peachy123uk
i honestly don't know nothing is showing up in admin. Do you know who the sender is for the pm?

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 7:50 am
by katrisims
Yeah, the notification says it's from nooboostar, and it tells me the title too. But I can't see it in my inbox, and the notification doesn't let me view it either.

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 10:30 am
by peachy123uk
I have sent you a pm see if you can read that one if not i will get in touch with Teresa, as Cororon is away.

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 11:20 am
by Cororon
Maybe the PM was deleted by the sender? Teresa might know more.

Yeah, I'm on a holiday and wish I had a computer here and not just this little phone. ^^

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 12:39 pm
by katrisims
peachy123uk wrote: August 3rd, 2023, 10:30 am I have sent you a pm see if you can read that one if not i will get in touch with Teresa, as Cororon is away.
Yeah the same thing seems to happen to your message too, I'm not allowed to read that one either.

Hmm, actually. Just noticed that my inbox was full. Maybe the forum is trying to tell me I can't store any more messages? I tried to remove some old messages, the missing two haven't arrived yet but maybe they will. :hmm:

Re: Not authorized to view PM?

Posted: August 3rd, 2023, 1:04 pm
by peachy123uk
i think you are only allowed 200 message so yeah maybe it is cos you inbox is full lol

Re: Not authorized to view PM?

Posted: August 4th, 2023, 4:17 am
by katrisims
Hmm, I removed some old messages yesterday, but those two messages are still not appearing in my inbox. :hmm: Still not authorized to see them. :lol:

Re: Not authorized to view PM?

Posted: August 4th, 2023, 5:49 am
by peachy123uk
ok i will have a chat to Teresea to see what is going

 ! Message from: peachy123uk
Teresea has increased your inbox, but can you also check your outgoing, and sent box too their all have limits. Thank you

Re: Not authorized to view PM?

Posted: August 5th, 2023, 2:11 pm
by katrisims
Thanks Peachy and Teresa! I can see that my inbox indeed has a bigger limit now, plus I removed some messages a couple days ago. So now there should be space, but the messages have still not come. I checked the outbox and sent folders, and they don't seem to be near their limits. This is odd.

Re: Not authorized to view PM?

Posted: August 5th, 2023, 11:15 pm
by peachy123uk
It is, well my message wasn't important but i will tell Teresa, and your welcome.

Re: Not authorized to view PM?

Posted: August 6th, 2023, 2:06 pm
by katrisims
Ha, problem solved! On the inbox page, I now saw a small instruction text that told me to click on a link to release the messages that were on hold. So I had to both make room for the messages and manually release them before they showed up. I feel kind of silly now. :blush: In any case, thank you for your help! :hug:

Re: Not authorized to view PM?

Posted: August 6th, 2023, 5:20 pm
by Cororon
katrisims wrote: August 6th, 2023, 2:06 pm Ha, problem solved! On the inbox page, I now saw a small instruction text that told me to click on a link to release the messages that were on hold. So I had to both make room for the messages and manually release them before they showed up. I feel kind of silly now. :blush: In any case, thank you for your help! :hug:
I'm glad that you solved the problem, and for telling us what you did. We learn something new everyday. :toast:

Re: Not authorized to view PM?

Posted: August 7th, 2023, 12:03 am
by peachy123uk
That's good now you can read your messages :)